Livonia Auto Repair

Always helpful for gigi transportation on fixing the trucks when they are sent to them

Dan was knowledgeable, kind, and very accommodating for an unusual last minute call for a unique vehicle part. We have a Mercedes Benz Smart Fortwo that needed a battery. Not only is it difficult to find parts for this car or people knowledgeable in how to fix them, but it's always difficult to find car repair that you feel is authentic and fair. Sara was amazing and went above and beyond for each task she accepted. My dad always worked on cars and I've been around the lingo long enough to understand it and know that Sara was sharp as a tack and really knows her stuff. I didn't see a charge for the friendly attitudes, gracious environment and fun, family vibe. It appears those were free. I love supporting local business. Will support women in business every chance I get, and love supporting an environment that clearly embraces women in a specialty that isn't typically saturated. I am typically hesitant and weary with car repairs as I find the old stereotype to typically be true. However, I was thoroughly impressed here---all the way down to the young man who took great care to find if my leaky tire was by chance or was actually in need of repair. (It just needed air.) I wont hesitate to bring all of my family vehicles to Dan going forward. I can't say enough nice things about this experience. Thanks for fitting us in at the last minute. Thanks for the great service. Glad you're in the neighborhood!

Las

Great experience! Dan and Sara were very helpful and great at explaining everything in detail. I would highly recommend.

I don’t leave reviews very often. It takes either a very poor or an exceptionally great experience to convince me to write a review. That being said, The Plymouth Garage blew away my expectations. As an engineer/avid DIYer, I can tell when I take my vehicle somewhere if they are trying to sell me something I don’t need or if it’s legit. The Plymouth Garage uses carfax history to see if certain services were performed rather than blindly trying to upsell the customer on whatever they can. It felt like they genuinely wanted to give my car what it needs. That extra step, to me, shows that the management of this shop cares about the customer and their car and not just profits. All that being said, they fit my car in for an alignment the same day I called and did a great job and have a state of the art alignment rack. I’ll definitely bring any one of my vehicles back here for any job I can’t do myself!

Friendly people, thorough explanation of what needed to be done. I like that they sent pictures of recommendations of services to perform.

On time and very professional. Definitely will have work done here again.

The manager, Dan M., was very professional and explained things in detail. The communication from them and the online access to my vehicle's repairs/status along with photos was exactly what I was expecting. Great customer service from a great staff. I will be telling others about this place for sure. Well Done to the Plymouth Garage !!