5

I called in super last minute as my original appointment was cancelled at another garage. The team at Plymouth Garage was able to squeeze in an oil change last minute and had me in and out in an hour. Will be going back for sure!

5

This business was very thorough and honest. They completed the work when promised and at the estimated cost. They let me know that some of the items on the checklist were routine maintenance and didn’t have to be done immediately. Very pleased with the service, the communication, and the friendliness of the staff.

5

Very professional, fast turnaround.

5

Very pleased with my experience at The Plymouth Garage. I made an appointment online a few days ahead of time and when I went in to drop off the car, they said they couldn’t find my appointment. Dan and his team were quick to find me a spot even though they couldn’t find the appointment. Very great service from a great team. The price is reasonable for your average auto repair shop. Thoroughly impressed with how I was treated.

Thank you so much for the AWESOME review! We appreciate you!

- The Plymouth Garage
5

Thank you, Elyse!!

- The Plymouth Garage
5

I normally do my own repairs, and just sent my car in to get a good look over and a heads up on the issues I was having. I felt so comfortable with the guys there, I left my car in their hands with full trust that it would get repaired correctly. You get exactly what you pay for, good honest service, friendly employees front and back and a warranty. I also liked the convenience of the optional loaner car, it was like I never skipped a beat with my fast paced life.

1

Found online and visited based on Google reviews. Took Jaguar in for repl timing belt estimate (informed at the time of drop-off) on 2-26-21 Quoted $85 for estimate and I'd hear back by end.of the following business day. I called 3 days later as I hadn't heard from them, they told me supercharger was bad ( roughly $2000+ repair) but they were waiting for a 3rd mechanic to confirm. Then was told they misquoted me and should've been $130hr with a 5hr min for my Jag. Called me 4 days later asking for 4hrs more labor to confirm timing belt (why hadn't you used the first 3.5hrs to do that which is why initially brought it in). I refused additional labor and picked up vehicle 2 days later. Written estimate wasn't ready at pickup and had to wait for it to be emailed but was charged for services at the time of pickup. Had my car 6 days Charged me 3.5hrs labor (wanted $450 for services but reduced to $350 because I was upset) for nonsense work. After reviewing estimate nothing was itemized only $2100 total for timing belt (which was never confirmed bad) and no mention of the supercharger being bad on the estimate only a verbal. So for my $351 and 6 days having my vehicle, The Plymouth Garage Did a vehicle inspection of my tires, rims, missing valve stem, took photos of my car, checked air filter, wiper blades even checked tire tred but got car back with a left rear flat tire ( 0psi) and also told me everything that wasn't wrong with my car but never actually dug into the reason I came to them (timing belt). All in all a horrible experience and I feel I got robbed. Paid $351 for a oil changes worth of work and still not sure if my timing belt was bad. Do not take your vehicle to this place!! Also none of the 5 workers (including manager) were wearing masks.

Hello - We take our customer feedback very seriously. We are looking into your experience and someone will reach out to you soon! -Bethany

- The Plymouth Garage
5

Great service and Knowledgeable!!! Go see Dan, his team never disappoints.

Thank you so much, Travis!

- The Plymouth Garage
1

This place told this guy that he had to put down a $500 deposit down before they can look at his car because it wasn't a wheel on his car and all he needed was a few wheel studs but the customer told the shop that he needed a wheel bearing which is possible to do because that would be better but they didn't even look at his car before they told him that and they also told him that he would probably be looking at about $2,000 to get stuff fixed on his car

Hello - We take our customer feedback very seriously. We are looking into your situation and will be reaching out to you soon. - Bethany

- The Plymouth Garage
1

Staff was friendly. Only offered synthetic oil change around $60 for a 07 Toyota Camry hybrid and said it is good for 6000 miles. They told me that they only have synthetic. When I declined (due to conventional vs synthetic) they lowered their price to $45. Went to the dealership that also suggested I switch over. They told me the vehicle is good for 10000 miles if I go synthetic. The dealer quote I signed for a synthetic oil change was for $44 and some change. So they wanted to charge a new customer more than the dealership. You descide.

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